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2.In which ways can your Cisco WebEx account be accessed?

A. WebEx productivity tool and email client plug-ins

B. web portal, WebEx productivity tool, and email client plugins

C. web portal and email client plug-ins

D. web portal only

Answer: B

Which manager tools option is available in the Cisco WebEx Support Center?

A. Set up queues with rules-based routing, by availability or skill set.

B. Provide notification when a customer is in your queue.

C. Send out a post-survey and notes

D. Allow technicians to reboot and reconnect.

Answer: A

What is the maximum wait time before your Cisco WebEx Personal room locks after the automatic lock option has been configured?

A. 20 minutes

B. 15 minutes

C. 5 minutes

D. 10 minutes

Answer: A

4.Which path do you take to configure the Automatic Lock feature in your Cisco WebEx Personal Room?

A. My WebEx > My Personal Room > Automatic Lock

B. My WebEx > Preferences > My Personal Room > Automatic Lock

C. My WebEx > Preferences > Automatic Lock

D. Preferences > My Personal Room > Automatic Lock

Answer: B

1.Which support tools option is available in the Cisco WebEx Support Center?

A. Monitor all sessions and agent activity at the queue and support-representative levels.

B. Allow recording of support sessions manually or automatically

C. Allow technicians to reboot and reconnect.

D. Set up queues with rules-based routing, by availability or skill set.

Answer: B

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