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Share some MCSE MB2-877 exam questions and answers below.

You are setting up an agreement to schedule monthly work for a customer. The customer has a preferred start time for the work and a preferred technician.

On which entity should you enter the customer’s preferences?

A. agreement

B. resource

C. booking setup

D. account

Answer: C

Which types of products can be added to an agreement invoice?

A. all published products

B. published products where Field Service type is inventory or non-inventory

C. published products where Field Service product type is populated

D. only published products where the Field Service type is inventory

Answer: A

Which two types of records can be generated when you create agreements? Each correct answer presents part of the solution.

A. purchase orders

B. work orders

C. invoices

D. products and services

Answer: B,C

You create a complex agreement and booking that includes service tasks and services. You need to use the existing agreement as the basis for future agreements.

Which two actions should you perform? Each correct answer presents part of the solution.

A. Elevate the agreement to an agreement template. Use the template to create new agreements of this type.

B. In the existing agreement, click Copy Agreement. Specify the new customer information and click OK.

C. Export the agreement and booking records to Microsoft Excel. Modify the information and import the file to create new agreement.

D. Create a booking setup. Define an incident type for the booking setup.

Answer: B,D

You need to set up agreement bookings.

Which three sets of options can you configure? Each correct answer presents a complete solution.

A. Preferences

B. Invoice settings

C. Booking settings

D. Work Order settings

E. Resource’s schedule

Answer: B,C,D

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